HP Software Universe 2009

If the availability and performance of business services is a key concern to your business, then attend this track to learn how to monitor the heath of business services from the end users' point of view, understand the flow of transactions through IT systems, and resolve problems before the business is affected. Presenters will explain the capabilities and implementation of HP Business Availability Center and tell you how you can implement a top-down management approach that enables you to:

Run Business Availability Center efficiently and effectively

Continuously monitor SLA compliance status

Drill down immediately to identify the cause of problems

Understand the capabilities and implementation of BAC

Put meaningful SLAs in place and reduce costs at the same time

This track explores the promises, challenges, and necessary response to application modernization. Attendees will come away with an understanding of how to better align business decisions with technology ones, what is meant by a complete lifecycle view, and how modernization puts new pressures on—and creates new priorities for—application and architecture fundamentals. Specific topics will include:

Maturing the organization's use of application lifecycle management

Giving business stakeholders better, more appropriate visibility into and leverage over application investment

Turning application initiatives into better business outcomes

Using HP application lifecycle management products to maximize the benefits and help ensure architectural consistency and quality in service-based and composite applications

HP solutions for application lifecycle management integrate to connect key stakeholders across the application lifecycle—from business analysts and portfolio decision-makers to developers and QA to operations management teams. Attend this track to learn about:

Actual hands-on integration of HP application lifecycle management products to create a testing center of excellence

The key integration points available between HP product such as LoadRunner, Quality Center, and Application Security Center

How to construct the right data flows to support cross-department processes

If you're interested in an economical approach to conducting web application security testing and remediation, then attend the sessions in this track. In addition to giving you an overview of the HP portfolio of products for assessing and managing web application security, developing secure applications and services, and standardizing security testing, presenters will tell you how to:

Efficiently implement HP products

Use them to remove threats quickly and cost-effectively

Sessions in this track set forth techniques for establishing a seamless, consistent, and repeatable process for all stages of application quality management—from gathering requirements, to planning and scheduling tests, to analyzing results, managing defects, and reporting. The focus of this track will be the HP Quality Center portfolio: Quality Center, Requirements Management, Business Process Testing, Functional Testing, SOA quality testing, etc. You'll learn how to:

Apply effective techniques for test management and execution

Achieve better coverage in a short time

Develop test cases more quickly

Improve the automation of regression testing

By attending the sessions in this track, you can learn about how to use tools specifically designed for IT to implement a straightforward, standardized, proactive way to manage all your physical and virtual IT assets. Presenters will tell you how you can:

Learn about process best practices

Understand the TCO of services delivered

Track all physical and virtual assets throughout their lifecyces

Understand how to achieve significant ROI and ITAM

Manage goods fulfillment, cost tracking, and centralization

Effectively estimate project budgets

Attendees of this track will explore an approach for monitoring network performance and availability, automating network management functions, and addressing global policy compliance and enforcement. They will learn cost-saving ways to ensure performance and availability by:

Managing network operations and engineering with a single-pane-of-glass solution

Planning to deploy the integration whether they are upgrading or starting with multiple products

Understanding how this solution can be integrated with other IT applications, such as ticketing

Sessions in this track provide detailed examples of how to solve IT challenges such as virtualized service delivery, compliance and security, and data center automation, including automating the configuration management of clients, network, servers, and storage. Attendees will learn technical best practices based on customer experience in automating IT operations, configuration management, and workflows (runbooks).

How client, network, server, and storage administrators achieve incredible ROI through automation

Integration and automation technical best practices

How to immediately reduce level-one operations costs via IT process automation

You already know how useful an effective configuration management system (CMS) can be in helping business managers, developers, and IT teams implementing changes make sound decisions, set priorities, and predict the impacts of changes. Attend this track and hear how you can get the advantages of a CMS with the least possible hassle. You'll learn how to:

Maintain a CMS and keep it up to date without manual labor

Make sure other IT tools use the CMS for a single version of the truth

Use CMS data to predict impacts of change and mitigate risk

Sessions in this track will show you how to provide high levels of operational support while responding to changing technologies and aligning IT more closely with business demands. You'll learn the capabilities of HP Operations Center and how to use them to:

Gather infrastructure monitoring information from other products into a single view

Automate the triage of IT problems, eliminating manual work in large IT environments

Support level-one operations with automated detection and resolution

Use one data model across all products

The sessions in this track explain how to mitigate risks and reduce costs by using consolidated information in a central archive to comply with corporate policies and regulatory mandates and make timely responses to e-discovery requests by:

Consolidating information in a central archive

Achieving scalable, flexible, high-performance long-term information retention

Deploying high-speed search-and-retrieval capabilities

In this track, you will learn how your IT organization can balance business demands and operational challenges by improving the way it plans, sells, supports, and optimizes the services delivered to the business. Presenters will show you how to:

Provide visibility into what the IT organization delivers by publishing available IT services, reporting on IT performance, and communicating clear priorities

Achieve financial transparency by enabling IT to track costs, budgets, profitability, and utilization; to calculate and publish total cost ownership of IT services; and to employ service-based pricing

Manage and optimize services by enabling lifecycle management of services, improving the strategic planning process with real production operation data, and aggregating and managing all strategic and tactical demand

If you want to increase end-user satisfaction while reducing costs and mitigating the risk of failure, then attend this track and hear about a holistic, full-lifecycle approach that improves staff efficiency and reduces cost through service desk consolidation, self-service, continuous improvement, project and finance management, event management, and control of change, configuration, and release. Presenters will tell you how to:

Successfully implement ITIL best practices in the real world

Create a comprehensive ITSM solution by integrating Service Manager with other key applications in the BTO portfolio

Hear from real customers about successful Service Manager implementations

If your organization is working on becoming more agile by taking a service-oriented approach, this track will provide you with specific and actionable best practices for how to govern and manage your SOA projects for faster delivery and better business results. Attend to get first-hand insights regarding:

HP technologies and best practices for governing the lifecycle of delivering service-oriented applications

Proven customer-specific best practices for governing, testing, and managing services and composite applications

Detailed explanations of integrations between governance, quality, and management to enable IT collaboration and faster time to service

Technology vision for application and service governance and management both within the enterprise and in the cloud

Sign up for these track sessions to learn how to deliver reliable and consistent performance for mission-critical applications across complex business processes. Sessions will explore techniques for optimizing application performance, reducing the risk of performance degradation, and improving productivity such as:

Right-sizing applications in distributed

Minimizing costs in production

Shortening test cycles

Improving the automation of test cycles

This track is about prioritizing work and making informed decisions about what new services IT can provide, what key projects are in the works, which projects merit the most attention, and what resources should be allocated to each project. Attend and learn how to set priorities according to business impact and get the most out of your IT budget—at the portfolio, program, and project levels—by:

Shifting budget and resources from ongoing maintenance to strategic projects

Gaining real-time visibility into strategic and operational demands, as well as in-flight projects and programs

Enforcing consistent project standards and processes across the enterprise

Lowering the chance of funding redundant projects and initiaives that are not aligned with business goals

Reducing cost and risk while delivering high-quality projects on time and within budget

Attend this track and learn how to rapidly identify electronic business records among general business communications, collect those records in a highly scalable, high-performance business classification, make them available to your users' desktop environment, and preserve them over the long term for use in legal discovery or compliance activities. Presenters will cover topics such as:

Delivering scalable compliance policy management

Applying efficient document and records management

Managing email and web content

Implementing efficient workflows and promoting collaboration