Go home from HP Software Universe with training which will extend your skills and increase your product proficiency. Optional training sessions will be available at HP Software Universe and include expert-led sessions from experienced, real-world knowledgeable practitioners. Space is limited and will be reserved on a first come, first serve basis.
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HP training
HP Software Education, the only organization providing official accredited training and certification on HP Software, will be hosting complimentary training sessions, led by their own industry leading Certified Instructors, during this year's event. Sessions will be available throughout event hours on Tuesday, June 16 and Wednesday, June 17.
If you are interested in attending any of these sessions kindly RSVP to reserve your seat today. Please include the name, date and the time of the session, along with your full name in your RSVP response. All registered session attendees will receive course materials to take home for future reference.
» RSVP now for HP Training
» An introduction to Quality Center 10.0
This session will review the New Features, Versioning, Libraries and Baselines of Quality Center 10.
Topics to be covered will include:
- Viewing version history and comparing versions
- Defining a library and baseline
- Pinning a Test Set to a baseline
- Importing and synchronizing libraries
- Enterprise and Premier versions
- QC10 and Agile integration
Special Class Feature: This session will be co-delivered virtually. Check out our new Virtual Instructor Led Training (VILT) format while attending this class.
Instructor: HP Certified Instructor; Ram Chenchu
Hosted by: HP Certified Instructor; David Zekert
| Tuesday, June 16 |
| 1:30pm - 2:30pm | Bassano 2801 |
| Wednesday, June 17 |
| 10:30am - 11:30am | Bassano 2801 |
This session will provide a technical overview of Business Availability Center 8.0 including:
- Architecture and application components
- The purpose and function of data collectors
- Business Process Monitoring
- How to define and configure BPM instances
Special Class Feature: This session will be co-delivered virtually. Check out our new Virtual Instructor Led Training (VILT) format while attending this class.
Instructor: HP Principal Instructor; John Echano
| Wednesday, June 17 |
| 9:30am - 10:30am | Bassano 2801 |
This session will provide a technical overview of Federation with UCMDB and Integration with Release Control.
Topics to be covered will include:
- An Introduction and Overview of Federation
- Federation Model and Architecture
- BTO/ITSM Federation Use Cases /Examples
- UCMDB 7.5 Integrations
- Limitations to Federation in 7.5
- Why Release Control integrates with UCMDB
- CI Analysis Process and Impact Process
- Connection Release Control to UCMDB
Instructor: HP Principal Instructor; John Echano
| Wednesday, June 17 |
| 1:00pm - 2:00pm | Bassano 2801 |
This session will provide an introductory overview on the new Project and Portfolio Management 8.0.
Topics to be covered will include:
- An Overview of PPM Benefits
- Implementation of those benefits in different modules (Demand, Deployment, Project, Portfolio, Time, etc)
- Walk-through of the interfaces (main user interface in the JSPs and the advanced interface called Workbench)
- Walk-through of request forms (and how they 'grew up' to be Projects)
- Walk-through of work flows
- Walk-through of request forms and work flows working together (simple to complex relationships)
- Extracting information via portals or reports
Instructor: HP Certified Instructor; David Zekert
| Tuesday, June 16 |
| 3:00pm - 4:00pm | Bassano 2801 |
| Wednesday, June 17 |
| 2:30pm - 3:30pm | Bassano 2801 |
This session will provide an introductory overview on what's new in Client Automation 7.5:
Topics to be covered will include:
- Key new components
- Architecture model
- DTM and Dashboards
- Vulnerability
- Core/Satellite infrastructure
- Connection deferral and EM
Special Class Feature: This session will be co-delivered virtually. Check out our new Virtual Instructor Led Training (VILT) format while attending this class.
Instructor: HP Certified Instructor; Mark Smet
Hosted by: HP Principal Instructor; John Echano
| Wednesday, June 17 |
| 8:00am - 9:00am | Bassano 2801 |
Discover the benefits and value of End User Training (EUT) during this 60 minute hands on lab session. EUT, one of the most recent additions to the HP Software Education portfolio of offerings, enables you to learn about HP Software products at your own pace through a Flash-based online learning environment.
During this session you will be informed on the features, benefits, and value proposition of the EUT products and will have the opportunity to test drive any available EUT course. Come learn more about EUT and see for yourself how easy it can be to enable your entire organization.
Special Class Feature: This session will allow you to test drive the full capabilities of any available End User Training (EUT) module.
Instructor(s): HP Principal Instructor; John Echano, HP Certified Instructor; David Zekert
| Tuesday, June 16 |
| 4:30pm - 5:30pm | Bassano 2801 |
| Wednesday, June 17 |
| 4:00pm - 5:00pm | Bassano 2801 |
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Vivit training
Below you will find training that will be offered on Monday, June 15 from 1:00pm - 5:00pm. The cost per training course is $695. Registration for training must be completed in conjunction with conference registration.
» Register now for Vivit training
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The following training sessions will be offered by our independent user group, Vivit. |
» Leveraging the HP Service Manager Web Service Architecture for Secure, Reliable and Real Time Application Integrations
The instructor will present real world use cases in which web services has been used to solve application integration challenges. Presenters will include Travis Depuy and Ryan Palkovic -both Senior Technical SM consultants at Techport 13.
The course will cover:
- Basic web services concepts
- Advantages of using web services over legacy SC/SM integration tools such as scauto or Connect-It
- An in-depth study of real customer use cases surrounding the implementation of a web services solution
Use cases will cover:
- uCMDB integration with Service Manager
- Service Center to Oracle real time data integration
- Integration with 3rd party Service Management tools
- AlarmPoint integration
- Integration a proprietary web services application
| Monday, June 15 |
| 1:00pm - 5:00pm | Bassano 2702 |
The instructor will present and demonstrate advanced tailoring techniques and best practices for the Service Manager application.
The course will cover:
- Dynamic formats: Introduction, best practices usage, and advantages/disadvantages of using them
- Triggers: Introduction, best practice usage, how to use them to control records after all normal workflow has completed, coding JavaScript for related functionality
- Service Catalog Tailoring: In-depth work with tailoring tools available for Service Catalog, real world examples of tailoring done to extend Service Catalog functionality
- Wizards: Introduction, creation, best practice usage, and tailoring in IIA/SM 7.10
- Smart Indicators: Introduction, best practice usage of new form elements introduced in IIA/SM 7.10
| Monday, June 15 |
| 1:00pm - 5:00pm | Bassano 2801 |
This four hour session will start out with the basics, discussing what runbook automation is, discuss some practical, real world use cases including leveraging runbook automation for security compliance and integrations, and begin training you on the industry leading runbook automation platform - HP Operations Orchestration.
The training will start out for beginners walking through the basics of Operations Orchestration. We'll create flows from scratch and dive into the many out of box work flows that can be used out of the box. Once we have the basics, we'll explore practical use cases and then dive into using Operations Orchestration to facilitate seemless integrations without a single line of custom code or scripting. With Operations Orchestration as the integration interface, you have a industry leading vendor supported tool for many, or all, of your integrations needs; instead of costly, hard to support point solutions. For advanced users, scripters and programmers, we'll also take a look at how to extend Operations Orchestration with custom operations.
| Monday, June 15 |
| 1:00pm - 5:00pm | Bassano 2701 |
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