Application and business transaction management

If the availability and performance of business services is a key concern to your business, then attend this track to learn how to monitor the heath of business services from the end users' point of view, understand the flow of transactions through IT systems, and resolve problems before the business is affected. Presenters will explain the capabilities and implementation of HP Business Availability Center and tell you how you can implement a top-down management approach that enables you to:

• Run Business Availability Center efficiently and effectively
• Continuously monitor SLA compliance status
• Drill down immediately to identify the cause of problems
• Understand the capabilities and implementation of BAC
• Put meaningful SLAs in place and reduce costs at the same time

Application lifecycle management: processes, strategy, and governance

This track explores the complete application and service lifecycle, and the strategic control points within it. Attendees will come away with an understanding of how initial implementations affect the ongoing management of applications and services, and will learn how to put assets, technology, and processes in place during initial deployment that support fast turnaround times during the operational phase. Specific topics will include:

• Streamlining quality management practices
• Improving time to production for application updates
• Reducing application management costs
• Improving cooperation across organizations when pursuing application quality

Application lifecycle management: integrations and technology

HP solutions for application lifecycle management integrate to connect key stakeholders across the application lifecycle—from business analysts and portfolio decision-makers to developers and QA to operations management teams. Attend this track to learn about:

• Actual hands-on integration of HP application lifecycle management products to create a testing center of excellence
• The key integration points available between HP product such as LoadRunner, Quality Center, and Application Security Center
• How to construct the right data flows to support cross-department processes

Application security testing

If you're interested in an economical approach to conducting web application security testing and remediation, then attend the sessions in this track. In addition to giving you an overview of the HP portfolio of products for assessing and managing web application security, developing secure applications and services, and standardizing security testing, presenters will tell you how to:

• Efficiently implement HP products
• Use them to remove threats quickly and cost-effectively

Application quality management

Sessions in this track set forth techniques for establishing a seamless, consistent, and repeatable process for all stages of application quality management—from gathering requirements, to planning and scheduling tests, to analyzing results, managing defects, and reporting. The focus of this track will be the HP Quality Center portfolio: Quality Center, Requirements Management, Business Process Testing, Functional Testing, SOA quality testing, etc. You'll learn how to:

• Apply effective techniques for test management and execution
• Achieve better coverage in a short time
• Develop test cases more quickly
• Improve the automation of regression testing

Asset and financial management

By attending the sessions in this track, you can learn about how to use tools specifically designed for IT to implement a straightforward, standardized, proactive way to manage all your physical and virtual IT assets. Presenters will tell you how you can:

• Learn about process best practices
• Understand the TCO of services delivered
• Track all physical and virtual assets throughout their lifecyces
• Understand how to achieve significant ROI and ITAM
• Manage goods fulfillment, cost tracking, and centralization
• Effectively estimate project budgets

Automated network lifecycle management

Attendees of this track will explore an approach for monitoring network performance and availability, automating network management functions, and addressing global policy compliance and enforcement. They will learn cost-saving ways to ensure performance and availability by:

• Managing network operations and engineering with a single-pane-of-glass solution
• Planning to deploy the integration whether they are upgrading or starting with multiple products
• Understanding how this solution can be integrated with other IT applications, such as ticketing

Business service automation

Sessions in this track provide detailed examples of how to solve IT challenges such as virtualized service delivery, compliance and security, and data center automation, including automating the configuration management of clients, network, servers, and storage. Attendees will learn technical best practices based on customer experience in automating IT operations, configuration management, and workflows (runbooks).

• How client, network, server, and storage administrators achieve incredible ROI through automation
• Integration and automation technical best practices
• How to immediately reduce level-one operations costs via IT process automation

Configuration management systems

You already know how useful an effective configuration management system (CMS) can be in helping business managers, developers, and IT teams implementing changes make sound decisions, set priorities, and predict the impacts of changes. Attend this track and hear how you can get the advantages of a CMS with the least possible hassle. You'll learn how to:

• Maintain a CMS and keep it up to date without manual labor
• Make sure other IT tools use the CMS for a single version of the truth
• Use CMS data to predict impacts of change and mitigate risk

Consolidated event and performance management

Sessions in this track will show you how to provide high levels of operational support while responding to changing technologies and aligning IT more closely with business demands. You'll learn the capabilities of HP Operations Center and how to use them to:

• Gather infrastructure monitoring information from other products into a single view
• Automate the triage of IT problems, eliminating manual work in large IT environments
• Support level-one operations with automated detection and resolution
• Use one data model across all products

IT financial management

Cost containment has become priority one for many IT organizations. But knowing where to cut is a challenge without financial transparency. If you're looking for ways to improve information to manage service costs better and support strategic IT investment decisions effectively, attend this track. You'll explore factors affecting successful IT financial management, including forecasting cost variance, lifecycle investment management, and cost variance analysis. And based on case studies, you'll learn best practices for IT financial management governance and analytics that can help your organization keep costs down and focus spending on projects the produce results.

IT service management

If you want to increase end-user satisfaction while reducing costs and mitigating the risk of failure, then attend this track and hear about a holistic, full-lifecycle approach that improves staff efficiency and reduces cost through service desk consolidation, self-service, continuous improvement, project and finance management, event management, and control of change, configuration, and release. Presenters will tell you how to:

• Successfully implement ITIL best practices in the real world
• Create a comprehensive ITSM solution by integrating Service Manager with other key applications in the BTO portfolio
• Hear from real customers about successful Service Manager implementations

SOA: approach, governance, and management

If your organization is working on becoming more agile by taking a service-oriented approach, this track will provide you with specific and actionable best practices for how to govern and manage your SOA projects for faster delivery and better business results. Attend to get first-hand insights regarding:

• HP technologies and best practices for governing the lifecycle of delivering service-oriented applications
• Proven customer-specific best practices for governing, testing, and managing services and composite applications
• Detailed explanations of integrations between governance, quality, and management to enable IT collaboration and faster time to service
• Technology vision for application and service governance and management both within the enterprise and in the cloud

Performance validation

Sign up for these track sessions to learn how to deliver reliable and consistent performance for mission-critical applications across complex business processes. Sessions will explore techniques for optimizing application performance, reducing the risk of performance degradation, and improving productivity such as:

• Right-sizing applications in distributed
• Minimizing costs in production
• Shortening test cycles
• Improving the automation of test cycles

Predictive operations: integrations and technology

This track, which delves into the technical details of APIs, covers the many integration points among HP BTO solutions and tells you how to leverage them to implement stable, maintainable integrations that multiply the benefits you get from your investments in HP. Attend and learn how you can:

• Reduce cost by eliminating manual processes
• Put actionable information at the fingertips of the right operators
• Construct data flows that increase efficiency by performing functions such as making sure that incidents only show up on one console

Predictive operations: strategy and governance

In this track, you'll learn how your IT organization can drive costs down while improving service availability, business continuity, and customer satisfaction. We'll cover management best practices and tell you how to make an immediate positive impact on IT efficiency. Presenters will show you how to implement:

• A consolidated view of IT operations across your organization, including a closed loop for incident processing that allows the bridge team to proactively and quickly predict, detect, and remediate problems
• An integrated change cycle that includes service improvement identification, analysis, design, and implementation
• A release process that ties change planning and analysis to automated change execution and validation to reduce the risk of service downtime

Project and portfolio management

This track is about prioritizing work and making informed decisions about what new services IT can provide, what key projects are in the works, which projects merit the most attention, and what resources should be allocated to each project. Attend and learn how to set priorities according to business impact and get the most out of your IT budget—at the portfolio, program, and project levels—by:

• Shifting budget and resources from ongoing maintenance to strategic projects
• Gaining real-time visibility into strategic and operational demands, as well as in-flight projects and programs
• Enforcing consistent project standards and processes across the enterprise
• Lowering the chance of funding redundant projects and initiaives that are not aligned with business goals
• Reducing cost and risk while delivering high-quality projects on time and within budget

SAP

Companies depend on the flawless operation of their SAP applications to run their businesses. Today, thousands of businesses are upgrading to the NetWeaver-based SAP Business Suite or are deploying SAP support packs and minor releases. Every change to an application, if not properly managed, has the potential to negatively impact your business, and you need to mitigate the risk. Learn first-hand from customers and experts how you can keep your SAP applications-and your business-running. Subjects covered include aligning quality processes with overall project processes running in SAP Solution Manager, reducing upgrade risks by increasing test coverage through automation, and increasing flexibility and more closely aligning IT with the business be transitioning to eSOA-based architectures

Virtualization

How do I define virtualization in business terms to realize its true upside?

Virtualization delivers significant benefits to your business by accelerating IT processes like never before and freeing you to focus on strategic initiatives rather than manual systems management. However, getting this right demands the right processes and solutions to help avoid issues like virtual machine sprawl, siloed visibility, and management headaches that diminish ROI. Attend our virtual virtualization track to hear from your peers about their virtualization implementation experiences. Join us as we explore the management challenges associated with virtualization adoption on IT and how HP Software's comprehensive portfolio of offerings and partnerships can help you to operate seamlessly across physical and virtual domains to monitor, manage, protect, automate, and ensure the quality of key management functions. Topics include:

• Using data center automation to manage virtualized and physical IT infrastructures
• Realizing the full cost savings of virtualization
• Integrating VMware solutions into your HP infrastructure
• Enterprise governance in a virtual world